Privacy Policy

This Privacy Policy describes how CrossFit Greenville (“we,” “us,” or “our”) collects, uses, and protects the personal information of visitors and members. By using our website, submitting a form, or providing your phone number, you agree to the practices described below.

1. Information We Collect

We collect personal information that you voluntarily provide when signing up for classes, requesting information, booking a trial or tour, or communicating with us. This may include your name, email address, phone number (mobile number), billing information, and any additional details you choose to share. We also collect basic website usage data through cookies and analytics tools as described in Section 6.

2. How We Use Your Information

We use the information you provide to:

• Schedule your free trial class, gym tour, or consultation
• Send appointment reminders, class schedule updates, and account communications
• Process membership payments and related transactions
• Send marketing or promotional messages (only when you have opted in)
• Provide customer support and respond to your inquiries
• Improve our website, services, and member experience

3. SMS / Text Messaging & Mobile Information

When you submit a form on our website and provide your mobile phone number, you are consenting to receive text messages from CrossFit Greenville related to your inquiry, including appointment scheduling, trial class confirmations, gym tour scheduling, class updates, and (if separately opted in) promotional offers. Message frequency varies. Message and data rates may apply. You can opt out of SMS communications at any time by replying STOP to any message. Reply HELP for assistance, or contact us at support@crossfitgreenville.com.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Information Sharing

We do not sell, trade, rent, or share your personal information with third parties for their marketing purposes. We may share information only with trusted service providers who help us operate our business — such as payment processors, scheduling platforms, email delivery services, and SMS delivery providers — and only to the extent necessary for them to provide those services on our behalf. These providers are contractually bound to protect your information and use it only for the purposes we authorize.

We may also disclose information when required by law, to enforce our agreements, or to protect the rights, property, or safety of CrossFit Greenville, our members, or others.

5. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. No method of transmission over the internet or electronic storage is 100% secure, however, and we cannot guarantee absolute security.

6. Cookies & Tracking

Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, and analyze site traffic. You can control or disable cookies through your browser preferences; some site features may not function correctly if cookies are disabled.

7. Your Rights & Choices

You have the right to access, correct, update, or request deletion of your personal information. You may also opt out of marketing emails at any time using the unsubscribe link in any email, or opt out of SMS communications by replying STOP. To exercise these rights, please contact us at support@crossfitgreenville.com.

8. Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If a parent or guardian becomes aware that a child has provided us with personal information, please contact us and we will take steps to remove it.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated “Last updated” date.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your information is handled, please contact us at:

CrossFit Greenville
818 Clark St, Greenville, NC 27834
Phone: (252) 756-4790
Email: support@crossfitgreenville.com